Frequently Asked Questions and Answers



How do I join? 

Go to www.advancepuppykitten.com.au

  • Fill out the Breeder Registration form or the Professional Group Form.
  • Once your application is submitted, it will go for approval by our Administrator.
  • Once approved, you will receive an email from us, with your password and instructions on how to order ADVANCE kits and Breeder Bags.

You can ask us questions at any time by Contacting Us for all Breeder enquiries OR email prostore@advancepet.com.au for all Pro Store enquiries

What benefits do I receive as a member?

FOR ANKC Members:
  • You automatically become one of our ‘recommended breeders’, which means you are recommended to potential new owners (for your breed) on all of our MARS® brand sites.
  • You receive FREE super premium ADVANCE Puppy or Kitten sampling kits for each new owner, which includes a joining gift and new pet owner information.
  • You receive 10 Reward Points each time a new owner registers to claim their gift.
  • Every 200 points gets you a 15 kg bag of ADVANCE.
  • You become the holder of a Privileged Breeders Club card that entitles you to order (Breeder Only) 17kg and 20 kg bags of ADVANCE products online at our ADVANCE PRO STORE.
For Professional group Members:
  • You become the holder of a Privileged Breeders Club card that entitles you to order (Breeder Only) 17 and 20 kg bags of ADVANCE products at our ADVANCE PRO STORE.

How do I order kits?

  • All kits are ordered online at www.advancepuppykitten.com.au - Kit requests are for ANKC members only. Simply login and press the request kits button to begin.

When are my kits arriving?

  • Did you receive a confirmation of your order via email? If not, then you will need to re-order your kits
  • Please allow 2 weeks for packing and delivery.
  • If you ordered over 2 weeks ago please Contact Us

How do I claim my redemption product?

For ANKC members only
  • Head to www.advancepuppykitten.com.au and login to the Breeders section.
  • CLICK the Begin Redemption button located at the bottom of the screen.

Where is my redemption product?

  • This will usually take 3 weeks to arrive.

If you ordered over 3 weeks ago please Contact Us

How can I purchase 20 kg Breeder Bags of ADVANCE?

  • If you are a registered dog, cat or greyhound breeder, or have a GAP (Greyhounds As Pets) or a Guide Dog, you can email prostore@advancepet.com.au for an ADVANCE Privileged Breeder Card - which entitles you to order and purchase 20 kg bags all year round from ADVANCE stockists

How can I purchase 17 and 20 kg Breeder Bags of ADVANCE?

  • If you are an ANKC registered dog, cat or greyhound breeder, or from GAP (Greyhounds As Pets), Guide Dogs, or other professional animal group, you can join our Program as a Professional Group and order Breeder bags online from our PRO STORE.
Click the Pro Store image below for full instructions on
how to register and gain access

Pro Store

Do the NUTRO, PEDIGREE® or WHISKAS® brand have a Puppy/Kitten Program that I can join?

  • Not at present